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Help:How to report bugs

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This article covers how to report bugs you find on Wikia.

We want your experience of Wikia to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

Where should it be reported to?

All bugs need to be reported through Special:Contact/bug. If you prefer your regular email interface, then you can email the message through to community@wikia.com instead.

What should a problem report contain?

  • Try and make it as clear as possible, including specific details and steps on how to reproduce the bug.
  • A screenshot of how the bug is manifesting, when applicable. See http://www.take-a-screenshot.org for details on how to take a screenshot on your computer/device. There are also some browser plug-ins that can make taking screenshots easier, such as Awesome Screenshot.
    • Click the "Browse..." button (if using Special:Contact/bug) and upload the screenshot file.
  • Browser, including version number - for example Firefox 18, IE9, etc.
  • Operating System (OS) - for example Windows 7, OS X 10.7, etc.
  • What wikia and what exact page you were on when you saw the problem.
  • The full text of any error messages.
  • Whether you were logged in at the time, and with what username.
  • Skin preference if it's not the default Wikia skin.

Thank you in advance from the entire Wikia team!

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