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You may be looking for Karen (Receptionist), the receptionist for the Goldberg, Ligner & Shyster law firm.
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Spoiler Warning: Plot details, ending details, or both are in the text which follows.
Spoiler Warning: Plot details, ending details, or both are in the text which follows.
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I'm sorry that I lied to you. And weirdly, in some ways you're a nice guy. Better than the creeps I normally date.
— Karen

Karen is a character in the Grand Theft Auto series who features as a supporting character in Grand Theft Auto IV and a minor character in Grand Theft Auto V . She is an undercover Government Official who works for United Liberty Paper. Before her identity is revealed, she becomes Niko's girlfriend under the false name Michelle.

Background

Not much is known about Karen's backround, as most things that she tells Niko are lies to protect her cover. However, according to a statement made by the ULPC Contact, she may have had criminal links herself, as in exchange for becoming an agent, the company promised that they would "give her her life back". Despite her job, she appears to genuinely care about Niko and Mallorie. And feels bad for betraying them.

Karen is a smoker, but does not drink alcohol.

Events of GTA IV

After unveiling her identity, she confiscates Elizabeta's cocaine, and naturally, she and Niko break up.

It is unknown when Karen got assigned Niko's case. There is evidence that it is from the start of the game, or even before Niko arrives in the city; as she lies immediately to Niko on their first date.

Due to the nature of the United Liberty Paper's activities, it was likely discovered that Niko was headed to America, and due to his exploits in Europe, unknowingly got himself noticed by the ULPC. After digging up info on his family and finding that Roman Bellic was related, Karen was likely told to make friends with Mallorie, knowing that Niko would inevitably make contact with them.

During a mission for ULPC, Niko asked what Karen's reward for bringing in Niko was, to which he replies "We gave her her life back", once again hinting towards a previous criminal affiliation.

Despite her intentions, it appears as though Karen genuinely fell for Niko during their time together. This is due to the fact that she is sometimes surprised, upset and genuinely happy when talking to Niko, and after a fair amount of dates, Niko doesn't have to ask to be invited inside. She is also visibly hurt when she is forced to betray him, and upset when Niko calls her a "fucking bitch". It is unknown what happened to Karen after the mission Wrong is Right, though she likely continued her career as an agent. She is never seen again for the rest of the game. However, the United Liberty Paper Company's answering machine's voice sounds as if it was recorded by Karen.

It is likely that the ULPC ordered Karen to take interest into people with previous war or criminal experience, then gain their trust and blackmail them into helping the company, a strategy more effective than hiring agents that require payment and training.


Events of GTA V

After the events of GTA IV, it would appear that Michelle is now working for the government. She appears in the mission "Three's a Company, and tortures a captured criminal, and states that she can do whatever she wants to him because it is "In our guidelines". She escapes the room before it is attacked and she survives, but is not seen again.

Mission appearances

GTA IV

GTA V

Gallery

Trivia

  • Strangely, Roman knows "Michelle" was working for someone, although he wasn't there in The Snow Storm to see the betrayal. It is likely Little Jacob told him about her. This is shown in Roman's e-mail called "Shit!".
  • 5 years after her betrayal of Niko, she seems to have risen higher in the government, now being a high ranking member of the I.A.A, a branch of the US government and seems to be calling the shots during the mission she was featured in.
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